ITS news archive
ITS related news and announcements.
Need audio visual assistance for your event? 06/05/2013
RMIT’s Audio Visual contractor, InSight Systems, has so far supported 500 events this year, and is set to deliver hundreds more by the end of 2013.
What's going on in ITS? 08/04/2013
Keep up to date with the latest from Information Technology Services by viewing the ITS calendar .
Spoof spotting 08/04/2013
While many agree that imitation is the sincerest form of flattery; spoof emails are anything but!
Switch off and participate in Earth Hour 22/03/2013
RMIT is taking part in the annual Earth Hour tomorrow, Saturday 23 March. This event is now in its seventh year, with Melbourne being one of 7000 cities worldwide to participate and make a united statement against the effects of global warming.
Latest important dates from ITS 04/03/2013
Latest important dates from ITS
ARG and ITS collaborate for a successful start to semester 26/02/2013
An enormous amount of work by Information Technology Services and the Academic Registrar’s Group has delivered a positive experience for new enrolling students as well as for higher education students creating their class timetables for semester 1.
Need any AV or IT equipment? Borrow it from AV Loans! 26/02/2013
The AV Loans desk provides a large range of Audio Visual (AV) and IT equipment for loan.
IT services over the holiday period 14/12/2012
Please note the following hours of operation for key IT services over the holiday period:
General IT housekeeping reminders 14/12/2012
Before going on leave, remember to:
Staff home drives relocation continuing this Friday 30 November 26/11/2012
Staff home drives relocation continuing this Friday 30 November From 8pm Friday 30 November, work will be undertaken to relocate all staff home drives to new infrastructure.
Important changes to GMail and Drive (Docs) 14/11/2012
Important changes to GMail and Drive (Docs) G m ail
New printer technology deployment 29/10/2012
To date, over 140 new multi-function printers have been deployed across the University as part of the Think Print Think Green project.
Vietnam staff have gone Google! 23/10/2012
Google Apps was officially released to all Vietnam staff on Monday 22 October 2012.
Reminder to participate in survey about IT services at RMIT 17/09/2012
An invitation to participate in the 2012 University IT Benchmarking Survey was sent out to all staff on Monday 17 September.
Your ICT experience matters 13/09/2012
All staff and a random sample of students will fill out surveys this month to help us to benchmark our performance and identify areas for improvement.
Know the rules around acceptable ICT use 21/08/2012
We all have a responsibility about how we use and access our information and communications technology (ICT).
Don't forget to share 21/08/2012
Thank you to all the staff who have taken the time to share their experience of Google Apps . If you haven't already completed the survey, we would be grateful if you could take five minutes to provide your feedback by this Friday, 24 August.
Check the ITS calendar for important ICT dates 01/08/2012
Did you know that in July the upgrade to Windows in student labs went live, as well as Think Print Think Green for students? And who could forget that on 16 July, the new era of mobile and connected learning technology all came together in the Swanston Academic Building when HE teaching commenced.
ITS calendar 13/06/2012
Information technology Services (ITS) is focused on delivery. That means good service, engagement with customers to understand needs, and keeping all at RMIT informed on what is happening with projects.
ITS takes the interruption out of scheduled service 13/06/2012
Scheduled ICT maintenance downtime exists to deliver improvements to your work, your experience at RMIT and to the way that we work with technology in the future.
Change to communicating ICT issues 13/06/2012
Following a review of the way ITS communicates ICT service interruptions, a number of improvements are being made. As a result, you will notice a difference in the way that you receive this information.
ITS celebrates SAMS success 12/04/2012
Congratulations to everyone in the University, particularly the project team, who contributed toward the successful delivery of the Student Administration Management Systems (SAMS) and upgrade of Enrolment Online over the Easter long weekend.
Introducing the new leadership team in ITS 03/04/2012
Following an organisational review of ITS in late 2011 and a period of transition, the new structure has been finalised and is now fully operational.
SAMS project on track for 11 April go-live 03/04/2012
The delivery of the Student Administration Management Systems (SAMS) and upgrade of Enrolment Online is on track for delivery at 9am on Wednesday 11 April 2012.
Get ready for Google - April 2012 Roadshows 02/04/2012
RMIT staff members already using Google’s collaborative and messaging tools will present at this forum and talk about why they agree it’s the future of work.
Migration of applications to single sign-on completed 27/03/2012
Information Technology Services has completed the migration of web applications to single sign-on (CAS).
SAMS and Enrolment Online project 27/03/2012
The new Student Administration Management System (SAMS) and the upgrade to Enrolment Online will go live at 9am on Wednesday, 11 April.
RMIT wireless message on mobile devices 16/03/2012
Today the RMIT University WiFi certificate was renewed.
Get ready for Google 07/03/2012
RMIT staff members already using Google’s collaborative and messaging tools will present at this forum and talk about why they agree it’s the future of work. You will also have the opportunity to ask questions.
Information Technology Services - for all your IT needs 13/02/2012
Information Technology Services (ITS) offers a wide range of IT services to staff and students. The following list highlights key areas that be of particular interest to staff at this time of the year.
ITS Training joins Human Resources 23/01/2012
As part of the Information Technology Services (ITS) organisational restructure, ITS Training recently transitioned to Human Resources (HR).
Launch of new IT Service Desk 12/12/2011
Effective today, the IT Helpdesk has been officially relaunched as the IT Service Desk.
Your invitation to get the goss on Google 24/11/2011
All staff are invited to attend the Going Google roadshow and find out everything you need to know about the release of Google Apps to staff in early 2012. Each session will feature a demonstration of Google's email, calendar and contacts functions, as well as exciting collaboration tools.
Single sign-on update 22/11/2011
Information Technology Services is continuing to upgrade RMIT’s web-based applications with single sign-on capability.
Revamped ITS home page 24/10/2011
The new Information Technology Services (ITS) home page was launched today.
Keep your IT equipment safe on campus 20/10/2011
All staff and students are reminded to ensure all IT, AV and mobile devices are always in a secure environment.
Participate in survey about IT services at RMIT 23/09/2011
As part of our continuous improvement process, ITS is participating in the 2011 University Benchmarking Survey that will measure our IT Service Quality.
Advice regarding current issues with GroupWise 19/09/2011
On the weekend of 10 and 11 September, a component of the Groupwise email system was upgraded as part of a scheduled change and maintenance activity. This change has resulted in application functionality changes that were not identified at the time of the change.
RMIT students have gone Google 19/07/2011
Google Apps for Education was successfully released to all RMIT students* at 8am Monday 18 July. Students can now communicate and collaborate anywhere; anytime.
RMIT's new wireless network: It's fast. It's simple. It works. 15/07/2011
Information Technology Services (ITS) has recently upgraded the RMIT wireless network to make it faster and easier to use.
MS Office 2010 rollout to centrally managed teaching spaces 16/05/2011
In response to demand, ITS is expediting a rollout of Office 2010 (on the XP platform) to key operational areas including all teaching spaces managed by Property Services.
New senior appointments in AV services 11/04/2011
ITS is pleased to announce two new appointments to manage the University’s audio visual (AV) services.
Audio visual (AV) services: ready for action 15/03/2011
AV equipment across the University has been checked and prepared for the start of the teaching year by our AV team.
Student computer lab more popular than ever! 19/07/2010
The Student IT Services lab is celebrating twelve months of operation in its current location on the City campus in building 8 level 3.
Protocols for moving IT equipment 15/06/2010
Information Technology Services (ITS) is responsible for overseeing the management and maintenance of all IT equipment throughout the University.
Webbles in Wacky Web Wonderland presentation 29/03/2010
At the last ITS staff update, the web publishing team presented a video creatively giving best practice advice on building a web site at RMIT. (ITS staff login required)
File storing and file sharing web sites blocked 18/03/2010
ITS is responsible for monitoring RMIT’s internet traffic and ensuring staff and students comply with the Rules of use of RMIT information technology systems.
myRMIT enhancements are now available to students 12/03/2010
Student access to the Learning Hub is now integrated with myRMIT and online learning resources are located on the new Studies portlet.