ITS Policies and Procedures

ITS Quality Statement

The ITS quality statement documents our information technology service goals to the University.

ITS Policies

This page lists the ITS Policies that govern RMIT computer and internet usage and are located on the University Policies and procedures website.

Other policies, procedures and standards

These policies, procedures and standards remain current but are being reviewed for inclusion as rules, procedures or standards under the new policy framework.

• Hardware procurement
  To maximise the cost / benefits on computer acquisitions.
• Operational Network Standards (DOC 372 KB)
  Details regarding the physical network, Novell eDirectory and other operational standards and regulations.
• ITS service catalogue (PDF 303KB)
  Defines the IT services provided by ITS, its responsibilities in delivering the services and the performance standards.
• Network Security - Remote dial-in access
  For reasons of security, management and access, all modem equipment is to be centrally located and managed by ITS.
• Password Security
  Passwords are the primary method of authenticating users of the information technology system and hence securing and protecting the RMIT information technology resources.
• RMIT ITS Application Development Standards and Guidelines (PDF 116 KB)
  The RMIT ITS Application Development Standards and Guidelines document specifies RMIT best practice in application architecture including application services, processes and technologies. The purpose of this document is to set the standards and guidelines for central application development at RMIT and to define which technologies are preferred, acceptable, supported and prohibited.
• RMIT Electronic Messaging Service (EMS): Resource Allocation Policy
  To maintain and promote the effective use of email resources to the University.
• Rules of Use
  Rules of use to the RMIT network.