RMIT University

Hub

Get help from the Hub – RMIT University’s student contact centre.

Hub staff can:

Call the Hub during business hours on +61 3 9925 8980 (Australian landline number).

Hub services

Getting started

Face-to-face

By phone

Collect, replace or update your student card

X

Collect your student diary

X

Receive assistance to enrol

X

X

Enrolment Online walk through support

X

Have your password re-set

X

X

Victorian public transport concession card applications

X

Submit your application for a TAFE fee concession and supporting documents

X

Money matters

Face-to-face

By phone

Help with current students money matters

Pay tuition fees.

You can also make your fee payment online

X

X

Apply for a refund

X

Purchase an official copy of your academic transcript and/or Statement of academic completion (SAC)

X

X

Purchase print credits

X

Find out about scholarships available, student loans, Commonwealth Assistance Notices (CANs) and HECS-HELP, FEE-HELP and VET FEE-HELP

X

X

Purchase annual parking permits for Bundoora and Brunswick campuses only

X

Services and support

Face-to-face

By phone

Find out about RMIT student services and get a referral for careers advice, interview skills, resume writing, and more

X

X

Ask about academic statements, exams, special consideration, results, and graduation

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X

Submit forms

X

Check if lost property has been handed in

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X

Receive support — e.g. international students can request a currently enrolled letter, or have the relevant section of a work permit application approved

X

Need a transcript?

Order yours now

Student forms

Download them here

TAFE fee concession?

Apply before your first class